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Address
Malta High Commission
Malta House
36-38 Piccadilly
London
W1J 0LE
 
 Telephone
0207 292 4800
 
 Fax
0207 292 4803
 
 VOIP (calling from Malta)
22048766​
 
 Email

Job Opportunities

Vacancy for the Position of Administrative Officer

The Malta High Commission in London invites applications from prospective applicants to fill the position Administrative Officer, on a full-time basis, for a period of one year with the possibility of renewal.

The position of an Administrative Officer carries a starting salary of £20,352 that will rise with yearly increments of £1,146 up to a maximum of £26,080 annually. In addition, the position attracts a London Location Allowance of £4,520 per annum. The position of Administrative Officer is the entry grade to the administrative staff and is one grade lower than that of an Executive Officer.

The positions are at the Malta High Commission at 36-38 Piccadilly, London. The hours of duty are from 9:00 until 17:00 Mondays to Fridays with a 50 minute break. Prospective candidates will be required to sit for an interview held at the Malta High Commission. Applicants will be informed accordingly when the interview will be held. Further information will be provided during the interview.

 

The Administrative Officer will:

  • be expected to be flexible in the work he/she performs;
  • be conversant with general office procedures, including the filing system, so as to permit the holder of the post to perform registry work;
  • have customer service/care experience;
  • ideally have experience and knowledge of finance/accounting;
  • have knowledge of registration and circulation of incoming and outgoing correspondence including emails, letters and faxes;
  • draft and send invitation cards, general correspondence and mail bags;
  • be expected to keep a record of pending items for immediate follow-up;
  • be ready to perform other tasks that are carried out by officers in the analogous grade including work related to the issuance of visas and passports, and any other work that the High Commissioner and/or his/her immediate subordinate may require.

 

The prospective candidate should:

  • be preferably at graduate level of education;
  • have a high proficiency of written and spoken English, with good communication skills in Maltese being considered as an asset;
  • have excellent computer and internet literacy especially with good knowledge of word and excel;
  • have relevant work experience in a similar work environment with proven ability to handle and manage office work;

·         be reliable and have respect for confidentiality;

 

·         have effective organizational skills in addition to willingness to work beyond normal office hours when the need arises.

 

Applications may be submitted through email to the Malta High Commission through the following email address: maltahighcommission.london@gov.mt together with a detailed curriculum vitae using the Europass format.

 

Original certificates and testimonials are to be presented during the interview.

 

Eligible applicants will be interviewed by a Selection Board.

The call for applications closes at noon on Tuesday 31st December 2019.

Late applications will not be considered.

London


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Position of Customer Care Officer

 

The Malta High Commission in London invites applications from prospective applicants for the position of Customer Care Officer, on a full-time basis with a one-year contract, renewable annually.

 

The position of a Customer Care Officer carries a starting salary of £20,352 that will rise with yearly increments of £1,146 up to a maximum of £26,080 annually. In addition, the position attracts a London Location Allowance of £4,520 per annum and 20 days of paid vacation leave. The position of Customer Care Officer is equivalent to the entry grade of the administrative staff and is one grade lower than that of an Executive Officer.

 

The position is at the Malta High Commission located at 36-38 Piccadilly, London. Prospective candidates shall be required to sit for an interview held at the Malta High Commission. Applicants will be informed accordingly when the interview will be held. Further information will be provided during the interview.

 

The Customer Care Officer’s main duties shall comprise:

 

·         Greet and direct visitors to the High Commission;

·         Attend to the general High Commission telephone line and direct telephone calls as required;

·         Deal with incoming and outgoing mail, including emails received on the general Malta High Commission mailbox and responding as necessary;

·         Provide general information on Malta;

·         Responding to basic queries of a consular nature;

·         Support the consular division as required.

 

The Customer Care Officer will be expected to:


  • to be flexible in the work he/she performs;
  • be conversant with general office procedures, including the filing system, so as to permit the holder of the post to perform registry work;
  • have customer service/care experience;
  • have knowledge of registration and circulation of incoming and outgoing correspondence including emails, letters and faxes;
  • be ready to perform other tasks that are carried out by officers in the analogous grade including work related to the issuance of visas and passports, and any other work that the High Commissioner and/or his/her immediate subordinate may require.

 

The prospective candidate should:


  • be preferably at graduate level of education;
  • have a high proficiency of written and spoken English, with good communication skills in Maltese being considered as an asset;
  • have excellent computer and internet literacy especially with good knowledge of Microsoft Office suites;
  • have relevant work experience in a similar work environment with proven ability to handle and manage office work;

·         be reliable and have respect for confidentiality;

 

·         have effective organizational skills in addition to willingness to work beyond normal office hours when the need arises.

 

Applications may be submitted to the Malta High Commission on the following email address: maltahighcommission.london@gov.mt, together with a detailed curriculum vitae using the Europass format.

 

Original certificates and testimonials are to be presented during the interview.

 

Eligible applicants will be interviewed by a Selection Board.

 

The call for applications closes at noon on Wednesday 11 December 2019.

 

Late applications will not be considered.

 

London