Legalisation of Documents
This Charter is a guide to the
Document Legalisation Office within the Ministry for Foreign Affairs. It
outlines the service we provide and the standards of service we aim to achieve.
We aim to provide you with a quick
and reliable service whenever you need to have your documents legalised.
- Original documents
that have been issued by a public entity in Malta such as the public registry,
the MFSA, Police Conducts, University of Malta etc;
- Copies of
documents which are notarized as true copies of originals by a Notary Public
who is registered with the Ministry for Foreign Affairs;
endorsement of translated documents will be made
only if the translator's signature is registered with the Ministry.
We have a large database of scanned
specimen signatures of doctors, lawyers, notaries, commissioners for oaths and
others. Documents you would like us to legalise must always contain an original
signature of a person based in Malta who is registered with our Directorate. We will legalise
your document once the signature has been verified by matching the original
signature with the sample in our database.
Once we have ascertained the authenticity of the signature we will legalise
your document by affixing an apostille certificate or a legalisation
certificate. Countries which have not signed the Hague Convention on the
recognition of Apostille certificates will require a legalisation from us which
will then have to be counter-legalised by a representative of the country where
the document will be submitted. Counter-legalisations are done at various
embassies and consulates in Malta. Should the country not be represented in
Malta the Foreign Ministry will submit your documents to Rome for a
counter-legalisation. We provide this courier service for free. Please contact
us to check the fees charged by the respective embassy in Rome.
It should not take us longer than 5
minutes to carry out a legalisation unless, of course, the professional who has
signed your document had not previously submitted his signature to us. Waiting
time will depend on the number of persons in the queue.
We charge a fee
of €20.00 per document, except for certificates issued from the
Public Registry or University (school) certificates which carry a fee
of €12.00 per document. Payment may be done by cheque payable to the
Ministry for Foreign Affairs, in cash or by visa card.
Should a notary, director of a
company wishes to have their signature registered with us they
need to fill in a specimen signature form. Click here to download a Specimen Signature
Application Form. The following documentation needs to be presented together
with the application form:
- Professionals - a
copy of their warrant;
- Director of company - a copy of
Memorandum and Articles indicating such position in the company
When contacting or visiting our offices we will:
- Treat you with
courtesy and respect;
- be responsive to
your requests in the shortest possible time
- be clear and
- deal with your enquiries
and complaints quickly and effectively.
You can help us
provide you a better service by:
- Checking in which
country the documents shall be presented;
- Should the documents be
translated, presenting us with a translation done in Malta;
- Should the documents be copies, ensuring that
the copies have been notarised.
Monday to Friday at these times:
Between 1st October and 15th June:
8:30am to noon (for people who have 10 or less documents to legalise)
1:15pm to 3pm (for people with more than 10 documents- done by prior
Between 16th June and 30th September:
8:30am to noon
If you need any further information feel free to call us on +356 2204
Feedback and Complaints:
If you are not satisfied with our
service, please come and speak to us or get in touch by post, phone or fax. You
may also complete a Feedback Form available at our office and return it to us.
We treat all feedback confidentially,
deal with it promptly and use it to improve our service.
Your complete satisfaction is essential to us. We will look into all complaints
as they help us improve our service. If you would like to lodge a complaint, it
is best to first speak to the person who served you.
If you are not satisfied with the
outcome, you may call at our office or write to us at the following address:
Document Legalisation Office
Directorate of Protocol and Consular
Ministry of Foreign Affairs
Valletta. VLT 1171
We will acknowledge your complaint promptly and give you a full reply within 2