This Charter is a guide to
the Document Legalisation Office within the Ministry for Foreign Affairs. It
outlines the service provided and the standards of service we aim to achieve.
The Legalisation Unit aims
to provide a quick and reliable service to all customers who require official
documents to be legalised.
The Ministry for Foreign Affairs legalises:
· Original documents
that have been issued by Public Entities in Malta such as the Public Registry, Malta
Financial Services Authority (MFSA), the Malta Police Force, and the University
of Malta amongst others;
· Copies of
documents which are notarised as being true copies of originals by Public Notaries
and Lawyers who are duly registered with the Ministry for Foreign Affairs;
endorsement of translated documents will be carried out only if the translator's
signature is registered with the Ministry.
Official documents that require
a legalisation must always contain an original signature of a person based in
Malta and registered with the Ministry for Foreign Affairs. Documents will be legalised once the signature
has been matched with the original signature available at the Ministry’s database.
Once the authenticity of the signature has been ascertained, the document will
be legalised through the affixation of either an apostille certificate or a
legalisation certificate. Documents destined for countries which have not
signed the Hague Convention on the recognition of Apostille certificates will
require a legalisation from the Ministry. Subsequently, this would have to be
counter-legalised by a representative of the country where the document is
intended for presentation. It is to be noted that counter-legalisations are
done at various embassies and consulates in Malta. Should the country not be
represented in Malta, the Ministry will indicate the country where that Embassy
is represented. If the Embassy is represented from Rome, the Ministry will
assist the client by forwarding the documents to that particular Embassy via
diplomatic mailbag which is sent weekly. This relay service is done free of
charge. However, one is advised to contact the Ministry beforehand in order to ascertain the fees
charged by the respective embassy abroad.
of €20.00 per document is charged. However in the cases of personal
documents such as certificates issued from the Public Registry or University
(school) certificates, a fee of €12.00 per document is charged.
Payment may be effected either by cheque payable to the Ministry for Foreign
Affairs, in cash or alternatively by visa card.
Adoption documents are
legalised free of charge upon presentation of a covering letter issued from the
Should a professional or
any other designated person desire to have their signature registered with the
Ministry, they should fill in a Specimen Signature Form. The form can be
downloaded by clicking here.
The following documentation need to be presented together upon submission of the
Lawyers – Covering letter, copy of warrant,
and copy of ID Card
Accountants & Auditors – Covering
letter, copy of warrant and copy of ID Card
Notaries – Covering letter, copy of warrant
and copy of ID Card
Company Secretaries – covering letter, copy
of Memorandum & Articles, covering letter from Head of Company and copy of
Directors - Covering letter, copy of
Memorandum & Articles and copy of ID Card
Heads of Schools – Covering letter and copy
of ID Card
Heads of International Schools – Covering
letter, copy of ID Card and Certificate issued from the Ministry for Education
Consuls / Diplomats – Covering letter and
copy of ID Card
Government Officials – covering letter from
direct superior and copy of ID Card
Translators – covering letter, a degree
related to linguistics/translation services and a copy of ID Card
The Legalisation Unit is
committed to a high level of customer service. Hence when visiting our offices
treat you with courtesy and respect;
be responsive to your requests in the
shortest possible time;
be clear and helpful;
deal with your enquiries and complaints
quickly and effectively.
You can help us provide you
a better service by:
checking in which country the documents
shall be presented;
if the documents need to be translated,
presenting us with a translation done in Malta;
if the documents are copies, ensuring that
the copies have been notarised.
Our opening hours are from Monday to
Between 1st October
and 15th June:
08:30 hrs to 12:00 hrs (for people who have 10 or less documents to
For more than 10
documents, an appointment should be requested by calling on telephone no.
+356 2204 2283.
Appointments are set between 07:30 and 08:15 or 13:15 and 14.15.
Between 16th June and 30th September:
From 08:30 hrs to 12:00 hrs
Should you require any further information feel free to call us on +356
If you are not
satisfied with our service, you are invited to call at the offices to discuss
your complaint, or get in touch by post or by phone or send us an email on firstname.lastname@example.org
We treat all
feedback confidentially, deal with it promptly and use it to improve our
satisfaction is essential to us. We will look into all complaints as they help
us improve our service. If you would like to lodge a complaint, it is best to
first speak to the person who served you.
If you are not
satisfied with the outcome, you may call at our office or write to us at the
Document Legalisation Office
for Foreign Affairs
Valletta VLT 1170
We will acknowledge your complaint promptly
and give you a full reply within 2 weeks from date of receipt of the complaint.
© Government of Malta 2017